Out of Hours
When to use 111
NHS 111 can help if you have an urgent medical problem and you’re not sure what to do. If you need to contact a doctor when the surgery is closed then ring 111.
When to use 999
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk. Chest pains and / or shortness of breath constitute an emergency.